Shipping & Returns
Shipping Policy
foptics ship everywhere!
(Well almost, we are still working on delivery to Mars)
Estimated delivery time, excluding processing time:
Asia: 5 Working Days
Australia: 4 Working Days
Europe: 7 Working Days
America: 6 to 10 Working Days
All Others Destinations: 6 to 12 Working Days
*note: foptics is not responsible for lost normal stamped mails. For greater peace of mind, please select the registered mail option with tracking number.
Return & Exchange Policy
foptics offers 1-to-1 same frame exchange for frames with manufacturing defects.
foptics does not accept returns.
Should you require assistance, please contact service@foptics.club. Do note that we do not replace lenses if the prescription submitted is incorrect.
All glasses frame and prescription lens will be inspected before mailing. Trust us to do a good job!