Shipping & Returns
foptics ship everywhere!
(Well almost, we are still working on delivery to Mars)
Estimated delivery time, excluding processing time:
Asia: 5 Working Days
Australia: 4 Working Days
Europe: 7 Working Days
America: 6 to 10 Working Days
All Others Destinations: 6 to 12 Working Days
*foptics is not reponsible for any shipment delays due to customs issues or unforseen circumstances. foptics is also not responsible for lost normal stamped mails. For a greater peace of mind, please select the registered mail option with tracking number.
Return & Exchange Policy
foptics offers 1-to-1 same frame exchange for frames with manufacturing defects.
All glasses sold are strictly non-refundable nor exchangeable.
We do not replace lenses if the prescription submitted is inacccurate or if your prescription was issued more than 6 months ago.
You may refer to our Store Policy Page for more information on our exchange / warranty policy. Should you require assistance, please WhatsApp us at 87893328 / 87556870 or email us .
All glasses frame and prescription lens will be inspected before mailing. Trust us to do a good job!