Shipping & Returns

Shipping Policy

foptics ship everywhere!

(Well almost, we are still working on delivery to Mars)

Estimated delivery time, excluding processing time:
Asia: 5 Working Days
Australia: 4 Working Days
Europe: 7 Working Days
America: 6 to 10 Working Days
All Others Destinations: 6 to 12 Working Days

*note: foptics is not responsible for lost normal stamped mails. For greater peace of mind, please select the registered mail option with tracking number.

Return & Exchange Policy

foptics offers 1-to-1 same frame exchange for frames with manufacturing defects. 

foptics does not accept returns.

Should you require assistance, please contact Do note that we do not replace lenses if the prescription submitted is incorrect.

All glasses frame and prescription lens will be inspected before mailing. Trust us to do a good job!

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Opening Hours

Monday 4pm - 8:30pm

Tuesday 4pm - 8:30pm

Wednesday 4pm - 8:30pm

Thursday 4pm - 8:30pm

Friday 4pm - 8:30pm

Saturday 12pm - 8pm

Sunday 12pm - 8pm